Taxi Telematics System Solution
Taxi Telematics System
With the acceleration of urbanization and improvements in economic levels, the demand for transportation continues to rise. In addition to relying on city buses and long-distance public transport, modern people also require convenient, fast, and comfortable in-city taxi services. With the large number of taxis and drivers, issues such as lost passenger items, disputes between drivers and passengers, and traffic accidents are common. Therefore, effective vehicle operation supervision and ensuring the safety of both passengers and drivers are of utmost importance.
Challenges Faced by Taxi Management
1. Driver and Passenger Safety
Long operating hours can lead to driver fatigue, and many traffic accidents are caused by driver negligence. Ensuring the safety of both drivers and passengers and preventing accidents is crucial.
2. Difficult Supervision
Taxi services belong to the public sector, and any accidents can amplify social negative effects. Supervising a large number of taxis and drivers, combating unlicensed driving, and ensuring social safety is a challenge.
3. Vehicle Dispatch
Efficient vehicle dispatch, improving passenger load rates, and enhancing operational efficiency are key factors to success.
4. Operational Data Management
A large amount of operational data is generated daily, such as passenger counts and revenue per trip. Efficiently collecting and analyzing this data to reduce manual operations and optimize management is essential.
5. Verification and Traceability
In events such as traffic accidents, lost items, or complaints, it is crucial to trace historical data and video/audio recordings to provide verifiable evidence.
6. Passenger Satisfaction
The competitiveness of the taxi industry depends on service quality. Understanding passenger satisfaction and improving service and company image are critical.
Taxi Telematics System Solution
By installing a 4G wireless monitoring host in taxis, along with onboard cameras, MDVRs, and fare meters, the system transmits data to the cloud platform via 4G networks, enabling remote supervision, dispatch, and evidence collection functions. Additionally, it can be connected to an LED advertising screen to increase operational income and feature active safety peripherals to monitor and warn of driver fatigue. The monitoring host uploads real-time data to the cloud platform, generating various reports for reference by operational companies and government regulatory bodies.
Key Features of the Taxi Telematics System
1. Real-time Video and Location Monitoring
View real-time footage of both the interior and exterior of the vehicle, as well as the vehicle's location.
2. Historical Track and Video Retrieval
View historical video recordings and operational tracks stored in the monitoring host.
3. Remote Command and Dispatch
Communicate with drivers through a voice handset, and support group intercom to improve information flow and passenger load rates.
4. Active Safety Support
The system monitors the driver's driving status in real time, automatically issuing reminders in case of fatigue or improper operations, and predicting road risks with early warnings.
5. One-Touch Driver Emergency Alert
Drivers can send distress signals through a one-touch emergency button, notifying the platform of an emergency situation.
6. Operational Revenue Breakdown
Obtain operational revenue from the fare meter, generate reports, and view income details and statistical data.
7. Service Quality Display
Passengers can rate the service after each trip, and data is uploaded to the platform to help monitor overall satisfaction.
8. Driver Identity Verification
The system identifies drivers using cameras or ID card readers, allowing management to check driver information and working hours.
9. Taxi Top Light Text Editing
The taxi's top light advertisements and public service slogans can be remotely edited for advertising and public service promotion.
10. Operational Data Reporting
The system provides comprehensive reporting features covering fare meter data, vehicle operations, tracks, and driving mileage, supporting management and optimization of operations.
This system integrates the above features to not only improve operational efficiency and safety but also enhance service quality and regulatory capacity, supporting the intelligent development of the taxi industry.
